Due to the nature of the items they are all unexchangeable and no refunds are accepted. Unless you have experienced an allergic reaction, item is damaged or defected.
We understand that sometimes certain products do not agree with your skin type. Beautybar will refund or credit the individual product that caused the Allergic Reaction. All reactions must be reported within the first 48hours of use. Beautybar reserves the right to request a Doctors letter and/or photos of the reaction in order to confirm that it was caused by one of our products.
Please note that all instructions, ingredients, opinions and suggestions regarding products on our site have been provided by the manufacturers and/or distributors. If you have any concerns regarding the safety of certain ingredients please contact your doctor or you can contact us for further information.